Shipping policy

Shipping Policy

At Zainab Fazlani, we are committed to ensuring that your order reaches you safely and on time. Please read the following shipping information before placing your order.

1. Order Processing

All orders are carefully processed and prepared for dispatch after confirmation.

Orders are generally processed within 1–2 working days. Once your order has been dispatched, you may receive tracking details where applicable.

2. Delivery Time

Within Pakistan

Orders within Pakistan are usually delivered within 3–5 working days after dispatch.

Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, or other unforeseen circumstances.

International Orders

We offer worldwide shipping.

International delivery times may vary depending on the destination country, customs clearance, local courier services, and other factors. The applicable international shipping charges are calculated at checkout based on the delivery destination and order details.

3. Shipping Charges

  • Pakistan: Shipping charges are applied according to the order and delivery location.

  • International: Shipping charges are calculated automatically at checkout.

  • Any applicable customs duties, taxes, or import charges for international orders are the responsibility of the customer.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details supplied during checkout.

Customers are advised to ensure that their name, phone number, email address, and complete delivery address are correct when placing an order.

5. Delays

While we make every effort to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our control, including:

  • Public holidays

  • Weather conditions

  • Courier delays

  • Customs clearance for international orders

  • Incorrect or incomplete delivery information

  • Unforeseen logistical issues

Such delays do not qualify for a refund or cancellation unless otherwise determined by Zainab Fazlani.

6. Incorrect Delivery Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, refusal to accept the parcel, or failure to receive the shipment, additional shipping charges may apply for re-delivery.

7. International Customs & Duties

For international orders, customs duties, import taxes, or other charges imposed by the destination country are not included in the product price or shipping charges unless explicitly stated.

Any such charges are the responsibility of the customer.

8. Contact Us

If you have any questions regarding your order or shipment, please contact our customer support team through the contact information provided on our website.

Zainab Fazlani reserves the right to update or modify this Shipping Policy when necessary. Any changes will be posted on this page.